On behalf of our client we are currently seeking to recruit, on a full time basis, professional and dynamic individuals for the position of Customer Service Representatives, to be based in Nicosia, Cyprus.

Main Duties & Responsibilities:

• Provide client support through various channels including email, phone, social media
• Respond to customer inquiries and concerns in a timely and professional manner
• Ensure customer satisfaction and provide professional customer support
• Provide administrative support when needed

Required Qualifications & Skills:

• High School Certificate
• Fluent in English and Greek language, any other language will be considered as an advantage (Dutch, German, French, Hebrew)
• Ability to work in rotation – shift hours / Monday to Sunday
• Computer office skills, including practical skills using Microsoft Office (intermediate MS Excel & Word)
• Excellent Communication skills and pleasant personality
• Previous experience in call centre operations will be considered an advantage

Remuneration

• Full time Job (40 hours per week – 5 days’ work, 8 hours shift, centre is open 09:00 – 22:00, Monday to Sunday)
• Remuneration – based on experience and qualifications
• Provident Fund after 6 months
• Continuous Training and Development
• Pleasant working environment

Applications:

Interested applicants should apply on the following link: http://ffi.sh/Bku7E