Operations Supervisor (6781)
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#CR70173 Type: Full time
CareerFinders, on behalf of our client, an expanding International Group of Companies that offers clients a wide range of Logistical & Distribution services, including Ocean & Air Freight, Road Transportation & Warehousing, we are seeking to recruit an Operations Supervisor to join their growing team based in either Limassol or Nicosia. Working alongside the Operations Manager, the successful applicant will play a key role in the smooth running of the Group, helping to plan and execute departmental budgets, recruiting and retaining a high performing workforce, as well as identifying areas to improve operational efficiencies and manage costs. You will ideally be educated to degree level in Business Administration, Supply Chain Management or a related field and will need to possess approximately 5+ years of proven experience in the NVOCC or Shipping field. Excellent verbal and written communication skills in English are essential.
Key Duties/Responsibilities:
- Ensure that all department policies and procedures are implemented.
- Continuously focus on the corporate goals, results of 100% customer satisfaction.
- Monitor Progress versus Plan.
- Conduct bi-weekly and monthly meetings with the General Manager.
- Follow up with the operations and sales team to ensure client satisfaction.
- Maintain good business relations by ensuring having relations with key accounts.
- Provide direct support to the team in urgent problems that might occur.
- Monitor Key accounts.
- Handle operation claims in coordination with the General Manager.
- Ensure timely closing of jobs and reporting to the accounting department.
- Build a good relationship with Carriers (air and sea) in coordination with the Department Managers.
- Monitor rules, regulations, and procedures.
Key Skills/Experience:
- Bachelor Degree in Business Administration with emphasis on Transportation and Logistics.
- Approximately 5+ years of experience in the Freight Forwarding field.
- Knowledge of freight forwarding concepts.
- Knowledge of all port authority procedures and regulations.
- High degree of professional ethics and integrity.
- Ability to work both individually and as part of a team.
- Customer centric attitude.
- High level of communication skills.
- Strong interpersonal skills and flexibility to adapt to changing work demands.
- Team building orientated, with strong leadership skills.
- Strong organizational skills, with high attention to detail.
- Excellent time management skills, with the ability to prioritise tasks.
- Approachable with excellent people skills.
- Polite, discreet, thoughtful.
- Knowledge of Microsoft Office.
- Excellent command of the English language both verbal and written.
To apply for these vacancies, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR6781. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.