Call Center Representatives

(Based in Nicosia)

Are you a great communicator who loves helping customers? Are you looking to pursue a career in a large and dynamic organization in the telecommunications?

We have an exciting job opportunity for you! Join our team and be part of our success story!

Your role:

We are looking for enthusiastic Call Center Representatives on a part-time and/or full-time basis with excellent communication and interpersonal skills. As the voice of our company, you will handle customer calls, provide accurate information and solve any issues they have.

What your main responsibilities are:

• Offer exceptional experience to all our customers by providing the best possible solutions based on their needs
• Promote company solutions, products and services to existing and prospective customers
• Provide support and assistance through all channels available (emails, chat, social media, etc.)

What we look for:

• Strong written and verbal communication skills
• Fluent written and spoken English and Greek
• Positive, energetic and confident personality
• Good computer skills
• Previous experience in a customer support role is considered as an advantage
• Flexibility to work in shifts, including evenings and weekends

What we offer:

• Competitive remuneration package
• €200 monthly bonus for the first 3 months of employment
• Stimulating monthly bonus
• 13th salary
• Friendly and supportive working environment with young professionals
• Attractive benefits with comprehensive medical and life insurances and provident fund
• Additional value of 120 euros of Company telecom products including free mobile and internet lines

Applications:

Apply now and join our team of passionate professionals to make significant impact on customer satisfaction. Together, we will create unforgettable experiences!

Send your CV to career@epic.com.cy indicating the position “Call Center Representative”.