Production Support Engineer
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#FF71104 Type: Full time
Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 400 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.
As a Production Support Engineer, you will be a part of our rapidly growing IT department. You will actively collaborate with other teams and work in the production environment support, for financial applications.
Responsibilities
Monitor production environment
Report bugs and issues to the development team
Resolve tickets when possible
Automate routine tasks
Investigate errors and issues at all stages of the application, including effective communication with stakeholders if needed
Requirements
3+ years of relevant experience
Experience with monitoring systems like Grafana
Knowledge of SQL and database queries
Knowledge of log analysis tools such as Graylog, Elasticsearch, Kibana
Additional experience with New Relic is a plus
Basic programming skills, especially in Python, are a plus
Excellent command of English and Russian languages
Proactive attitude towards learning and self-improvement
Attention to detail and accuracy
Strong problem-solving abilities
Adaptability to rapidly changing environments
Effective time management skills
Collaboration and teamwork
Our benefits
Excellent compensation package
Medical and life insurance
Provident fund
In-house gym with a personal trainer
Free daily lunch catering, snacks, and beverages
Company discount card for various products & services
50% discount on language courses with a tutor
21 days of annual leave and 10 days of sick leave annually
Shuttle bus service from Limassol
Birthday certificate program
Relocation bonus and visa/work permit support