Receptionist at The Icon
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#IG71328 Type: Full time
Join our dynamic Front Desk team as a receptionist and become the welcoming face of our impressive establishments, The Icon and Sunset Gardens. Stationed at The Icon, you'll be providing seamless customer service experiences both on-site (The Icon) and remotely (Sunset Gardens).If you have a passion for hospitality and a knack for creating memorable guest experiences, we'd love to hear from you!Main Duties & Responsibilities:
- Welcome and greet guests/tenants.
- Answer the phone and make reservations, for both The Icon and Sunset Gardens take and distribute messages or mail and redirect calls.
- Inform guests of apartment rates and services.
- Register and check in guests and allocate their apartments.
- Deliver apartment keys and direct guests to their apartments.
- Receive and transmit messages for guests and owners.
- Retrieve mail and packages for tenants and owners.
- Liaise with necessary staff including housekeeping and maintenance team at The Icon and Sunset Gardens to address any problems or complaints made by guests.
- Inform housekeeping when rooms have been vacated and are ready for cleaning.
- Act as the point of reference for tenants or owners who need assistance or information and attend to their needs.
- Respond to complaints and find the appropriate solution.
- Provide remote customer support to the Sunset Gardens guests.
- Assist with the Property Management administration duties of The Icon.
Knowledge and Experience:
- High School Diploma or Qualification in Office Administration/Hospitality Management.
- Experience in customer relationship and/or hospitality up to 2 years.
- Strong working knowledge of relevant computer software including MS Office.
- Knowledge of booking and payment systems (visa) would be considered an advantage.
- Previous experience in a front office position will be considered as an advantage.
- Outstanding customer service skills, and professional verbal & written communication skills in both Greek and English.
- Knowledge of additional languages will be considered an advantage.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to work well under pressure in a fast-paced environment.
We offer:
- Attractive remuneration package + 13th salary.
- 21 Paid Annual holiday leaves.
- Bonus based on performance.
- Meal on duty.
- Opportunities for growth.
- Be a part of a pleasant and friendly working environment.
Working Hours
- 2 days off per week.
- 8 hour shifts between (8am-9pm with 1-hour break)
How to Apply:If you are interested in becoming a part of our team, please submit your CV at:https://www.imperioproperties.com/careers/
