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Fraud and Payments Analyst

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#TL71608
Type: Full time

We are a leading innovator in the exciting world of online gambling, providing a thrilling and responsible gaming experience to players in Asia, South America, and Africa.

About Us

At TLF, we pride ourselves on our cutting-edge technology, exceptional customer service, and commitment to integrity. With years of industry expertise, we offer a wide range of thrilling casino games and immersive online experiences that keep our players engaged and entertained.

Our Mission

Our mission is to create an exhilirating and secure gambling environment where players can enjoy their favorite games responsibly. We believe in promoting responsible gaming practices and maintaining the highest standards of fairness, transparency, and player protection. The customer's satisfaction and enjoyment are at the core of everything we do!

Innovation & Technology

At TLF, we embrace innovation and leverage the latest technologies to enhance the gambling experience for our players. Owner of a state-of-the-art gaming platform, we strive to deliver a user-friendly and immersive experience that keeps players coming back for more.

Join Our Team

Are you passionate about the gambling industry? Are you ready to enjoy a dynamic and fast-paced environment? Join our talented team of professionals who are dedicated to pushing the boundaries of online gambling. We offer exciting career opportunities, a supportive work culture, and a chance to be part of an industry-leading company that's shaping the future of online gambling.

We are expanding our team and currently looking to recruit a Fraud and Payments Analyst (Multilingual), to join our growing team in Limassol.

Type of Employment: Full-Time

Location: Limassol, Cyprus

Key responsibilities of the position:

  • Monitoring transactions, deposit patterns and registrations

  • Performing various anti-fraud checks

  • Preventing chargebacks, fraud, and bonus abuse

  • Assisting in improving the department’s processes and reports

  • Checking and processing withdrawals in a timely manner

  • Contributing to the development of a knowledge base

  • Communicating efficiently with other departments and payment providers

  • Supporting other teams in payment-related issues

  • Monitoring and reporting on customers’ activity

  • Performing daily analysis of reports and CDD/EDD whenever needed

  • Verifying escalated documents related to payment transactions

  • Monitoring systems’ performance and reporting on issues

  • Ad hoc tasks as required by the managers

Job requirements and competencies:

  • Knowledge of transactions and risk monitoring procedures

  • Knowledge of AML, CDD/EDD and fraud prevention fundamentals

  • Knowledge of governing laws, regulations, and common practises in the payments field

  • Ability to display a high degree of confidentiality and discretion

  • Knowledge of task/project management tools

  • Excellent communication skills in English (speaking & writing) and knowledge of min. 1 Western European language

  • Ability to work autonomously, with minimum supervision, strictly following the department’s procedures

  • Attention to details and investigative approach

  • Numerical literacy and analytical skills

  • Ability to prioritise tasks according to importance and workload

  • Adaptable to new tasks and processes in accordance with job demands

  • Excellent team player, willing to learn

  • Well organised hence flexible

  • Ability to work on rotating shifts, including weekends and Public Holidays (no night shifts)

Advantageous:

  • Priority will be given to the candidates with hands-on experience in card acquiring or payments processing and monitoring in a credit/payments/electronic money institution

  • Min. 1 year of proven experience in payments industry is an asset

  • Proficiency in French, Finnish or other Western European language(s) or native speaker of English

We offer:

  • Brand new office with 5 floors and a rooftop

  • Complementary free lunches at the office Monday to Friday

  • Weekly and Quarterly events

  • Monthly activities at the office

  • Health insurance since day 1 (family members included)

  • Gym refund

  • Birthday and company’s anniversary gifts

  • Training and Development Plan

  • Engagement platform with tons of events and challenges to win great prizes

  • Communication allowance (mobile SIM card per person)

To apply for this position, please click HERE.

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