Head Receptionist
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#AN71966 Type: Full time
A.N. Stasis Estates PLC is looking for a Receptionist, who will welcome guests as they arrive at the hotel. Their duties include checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments. They provide guests with information, answer their queries and deal with complaints.
Duties and Responsibilities:
- Execute their part as per the Organizational chart.
- Deal with guest check in/out and daily enquiries.
- Successfully deal with customer complaints.
- Address and troubleshoot problems arising in daily operation.
- Ensure the sale of additional hotel services beyond accommodation (upgrades etc.)
Requirements:
- Diploma related to hospitality sector will be considered as an advantage.
- Experience in a similar role is a plus
- Excellent knowledge of at least one PMS system (Theova) is preferred.
Languages:
- English
- Greek
- Russian is plus
Benefits:
- Generous pay package with performance bonuses.
- Full meals during working hours.
- Accommodation, if required
Working Conditions:
- Morning and Evening Shifts
- 6 working days per week.
- Year-round Role possible
- Full meals during working hours.
How to Apply:
Interested parties must apply online via this link or send their CV at careers@avlidahotel.com