For our client, a well-established payments system solution provider that was recently awarded a Payment Institution License by the Central Bank of Cypurs, we are recruiting a Technical Writer to join our clients' offices in Nicosia.

The ideal candidate will be responsible for creating, editing, and maintaining technical documentation, ensuring clarity, accuracy, and usability for a diverse audience.

Key Responsibilities

• Develop, write, and edit comprehensive technical documentation, including user guides, API documentation, and system manuals.
• Collaborate with engineering, business, and support teams to gather information and ensure documentation accuracy.
• Create clear and concise instructions, tutorials, and troubleshooting guides for both technical and non-technical users.
• Maintain and update the documentation as new features are introduced.
• Ensure consistency and adherence to company style guides and standards.
• Manage multiple documentation projects simultaneously, meeting deadlines without compromising quality.

Qualifications

• Proven experience as a Technical Writer.
• Excellent written and verbal communication skills.
• Ability to explain complex technical concepts in a clear and concise manner.
• Proficiency with documentation tools such as Notion and SharePoint or similar tools.
• Experience with API documentation tools is a plus.
• Attention to detail and a commitment to producing high-quality work.
• Strong organisational skills with the ability to prioritize and handle multiple tasks.
• Must be proficient in the English language

Nice to Have

• Experience with PRIME card management system.
• Experience with Online card authorisation system.
• Background in FinTech or related industries.

Please apply here, or send your CV to: sophia@smo.careers