Partner Relations Platform Administrator – Limassol

The Role:

We are seeking an enthusiastic and self-driven professional to join our expanding team. The ideal candidate will be instrumental in guiding the company’s decision-making process by collecting, analysing, monitoring, and presenting data from our partner relations and other related platforms (i.e. AppsFlyer, etc.).

Additionally, this role involves administering these platforms, ensuring optimal performance through timely configurations, troubleshooting, and necessary adjustments. Your contributions will directly impact our strategic direction and operational efficiency.

The main responsibilities of the position include:

• Ensure that partners are properly integrated into the platform and have the resources they need to succeed
• Regularly monitor and analyse partners performance metrics, through related platforms, such as AppsFlyer. Identify trends, opportunities for improvement, and areas of concern, and provide actionable insights to stakeholders
• Ensure that all partner relation activities comply with legal requirements and company policies. Regularly review and audit affiliate content and activities to maintain brand integrity
• Develop and maintain dashboards, reports, and visualizations to communicate key performance metrics to internal teams and management. Present findings and recommendations based on data analysis
• Configure and optimize the partner relations and other related platforms to meet specific business needs, including integration with other marketing tools and platforms
• Provide support to partners and internal teams regarding platform use, best practices, and troubleshooting. Conduct training sessions as needed to ensure optimal use of the platform
• Prepare daily reports and assists the Partner Relations Managers in monitoring the performance of the Partners and Partners’/clients’ turnover (i.e. number of Partners, number of clients each Partners has introduced to the Company, their reward rates etc)
• Update the system with new Partners or with any other relevant changes made to the contracts of the Partners e.g. reward rate

Main requirements:

• BSc/MSc in Computer Science or Information Technology or any other relevant degree
• Proficient in Microsoft Office Suite (especially Excel)
• Proficient in deriving insights from data and generating comprehensive, relevant reports
• Capable of working independently or collaboratively, with a strong willingness to learn
• Experienced in managing technical communications and deliverables within distributed teams
• Excellent organizational and time management abilities
• Strong analytical skills with a proven ability to solve complex problems.
• Excellent written and verbal skills in English

The following will be considered an advantage:

• Experience with AppsFlyer
• Understanding and experience working with APIs and webhook events
• Experience with Partner Relationship Management (PRM) systems

Benefit from:

• Attractive remuneration package
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Type of employment: Full time

Location: Cyprus, Limassol

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!