Are you tech-savvy and passionate about solving problems? Wiztech Ltd is looking for an IT Support Officer to join our innovative, growing team! 🌱

✨ What We Offer:

• 🌅 Modern Office with a Sea View – because who doesn’t want to work with a view?

• 🍎 Fresh Fruits at the Office – stay healthy while you work!

• 💸 Employee of the Month bonus – €500 to reward your hard work!

• 📲 100 EUR on Wolt credits – grab your favorite meal on us!

• 🎉 Referral Programs & Yearly Bonus – €500 when you refer great talent and an annual bonus to top it off!

• 🏥 Comprehensive Medical Insurance for peace of mind.

• ⏰ Working Hours: Monday-Thursday 9:00 am - 18:00 pm, and Friday 9:00 am - 15:00 pm – early Fridays for a longer weekend!

What You’ll Do:

1. Helpdesk Support 🛠️: Assist users with requests via Jira, troubleshoot hardware/software issues, and escalate complex issues to the IT Manager.

2. Troubleshooting 🔍: Diagnose and resolve tech issues for operating systems, networks, and hardware.

3. System Monitoring 📡: Monitor network performance, conduct routine system checks, and ensure smooth operations.

4. Installation & Configuration 💻: Set up desktops, laptops, and mobile devices, ensuring they’re secure and up to date.

5. User Account Management 🔐: Manage user accounts, reset passwords, and ensure proper access to resources.

6. Documentation 📝: Keep detailed records of support activities and create user guides for common issues.

7. Data Backup & Recovery 💾: Ensure backups are running smoothly and help with data recovery when needed.

8. Asset Management 🖨️: Track and manage IT assets, replacing or upgrading hardware as necessary.

📍 Location: Limassol, Cyprus

Interested?

Send your CV to HR@wiztechgroup.com and become part of a dynamic team where anything is possible! 💻🌟

Apply today!