Division: F&B
Department: F&B
Reports to: Supervisor, Restaurant
Direct Reports: N/A
Last Updated: September 2024 Location: Cyprus

POSITION SUMMARY:

The Bartender is responsible in completing all assigned tasks with the highest level of quality.
They deliver products and services, exhibit guest relations through knowledge and experience in accordance with the vision, values, and objectives of the Company.

PRIMARY RESPONSIBILITIES:

• Prepares and assembles orders in sequence, with the right techniques and makes quality checks before service, ensuring City of Dreams Mediterranean standards
• Ensures that all products and services are delivered accurately and in a timely manner
• Assists in waiter, host, cashier or steward tasks if requested by the Outlet Supervisor
• Exhibits a thorough understanding of all related services and products and the ability to recommend and upsell alternatives
• Keeps the Outlet and working stations clean and organized, both at the front as well as the heart of house
• Maintains back up supplies stock for the daily operations and anticipates busy demands by reporting any shortages
• Assists with monthly inventory checks on all bar operating equipment and supplies
• Anticipates guests’ need and strives to exceed their expectations
• Recognizes, welcomes the guests, smiles and maintains visual contact with every patron, greets all regular customers by name.
• Holds a thorough knowledge of the casino and hotel layout to ensure that guest queries can be answered or referred promptly.
• Ensures high standards of personal presentation and grooming
• Attends training sessions and meetings as and when required
• Adheres to all Company policies and procedures
• Reports accidents, injuries, and unsafe work conditions to supervisors
• Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements

KEY PERFORMANCE INDICATORS:

• Positive customer feedback
• Good knowledge of relevant products, services, and procedures
• Continuous progress of technical skills

Please submit your application though our website https://melcoresorts.wd3.myworkdayjobs.com/en-US/careeror please send an email directly to careers@melco-resorts.com.cy