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Sales & Customer Service Agent – Nicosia Mall (CSNIC1124)

#CC75772
Type: Contract
Cablenet Communication Systems Plc

Sales & Customer Service Agent – Nicosia Mall (CSNIC1124)

We are thrilled to announce the opening of our brand-new Pop-up shop in the Nicosia Mall, and we are looking for dynamic, customer-focused individuals to join us as Sales & Customer Service Agents (both part-time and full-time)! If you are enthusiastic, friendly, and love working with people, we would love to meet you! This position is offered as a 1-year fixed-term contract with the potential for renewal.

Why Join Us?

  • Be part of something NEW and exciting! Join us in creating an engaging and unique experience for our customers.
  • Flexible Hours: Perfect for students, career changers, or anyone who loves engaging with people.
  • Career Growth As our business grows, so do opportunities for advancement!
  • Positive and Supportive Workplace: We are all about teamwork, positivity, and making each day better than the last!

Responsibilities:

  • Be the welcoming face of our brand by providing accurate and thorough information about our products and services.
  • Support customers in person, over the phone, and via email to deliver an outstanding service experience.
  • Inform customers about the great products and services we offer.
  • Collect bills, issue invoices, check receipts, and reconcile the cash register for smooth daily operations.
  • Work closely with colleagues to ensure every customer has a “World Class Service.”
  • Keep our software system updated with accurate information.
  • Contribute to meeting sales targets through a positive, goal-oriented approach.
  • Inform the supervisor of customer feedback to support continuous improvement.
  • Follow all store policies and procedures to ensure consistency and reliability.
  • Handle and resolve any issues with a calm, customer-oriented approach.
  • Keep up with industry trends, new products, and services.

Qualifications:

  • High school diploma.
  • Diploma or University Degree will be considered an advantage.
  • Strong use of both Greek and English, both spoken and written.
  • Computer skills and good handling of Microsoft Office.
  • Strong selling skills are a must! We’re looking for individuals who are persuasive, enthusiastic, and customer oriented.
  • Previous experience in sales or customer service is an advantage, but a positive attitude and willingness to learn are essential.

What we offer:

  • 13th salary.
  • Yearly Bonus based on achievement of goals and performance milestones
  • Free Medical Insurance.
  • Insurance Plan with life benefit and serious illness allowance.
  • Training and Development through online platforms and on-the-job training.
  • Wedding and childbirth gift.
  • Free home internet and mobile services. 
  • A friendly and positive working environment.
  • And more!

Please visit Cablenet’s website to submit your CV by December 12th 2024. All applications will be handled with the utmost confidentiality.

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