On behalf of our client, a leading company specializing in the distribution and representation of premium brands, we are seeking a Customer Service Officer to join their team in Nicosia. This is an excellent opportunity to be part of a dynamic environment where customer satisfaction and service excellence are top priorities.

Candidate Profile:

• Strong communication skills in Greek and English (verbal & written); knowledge of additional languages is an advantage.

• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems.

• Detail-oriented with excellent problem-solving abilities.

• Ability to handle multiple tasks simultaneously.

• Customer-focused mindset with a proactive approach to resolving issues.

Key Duties & Responsibilities:

• Handle customer inquiries and provide professional assistance via phone, email, and in-person interactions.

• Process orders, returns, and exchanges efficiently while ensuring a smooth customer experience.

• Maintain accurate records of customer transactions and interactions in the system.

• Support the logistics and sales team when needed.

Benefits:

• Competitive salary based on experience.

• Provident fund will be offered.

• 13th salary will be given.

• Working hours: Monday to Friday 8:30-13:00 & 14:30-17:30.

• Opportunities for career development in a growing company.

• Modern and friendly work environment in a dynamic industry.

Last but not least, Dart Recruitment’s dedication to providing continuous support for your professional success throughout your career.

If interested for this position, please send your CV here.