#IM80182 Type: Full time

Overview:

The successful candidate will be responsible for the administration and support of user equipment, in-house and third-party applications and assist in the overall IT infrastructure.

Responsibilities:

• Network and Infrastructure Monitoring: Liaise with service providers to install, configure, maintain, and upgrade corporate networks, servers, and infrastructure.
• Maintain records/logs of user equipment and performed maintenance.
• Plan, set up, and maintain internal user equipment, including laptops (Windows 10 & 11), desktop computers, tablets (Android & iPad), applications, servers, routers, firewalls, printers, security updates; support internet, intranet, LANs, WANs, and network segments.
• Work with internal and external partners to communicate project status, activities, and achievements.
• Identify equipment shortages and suggest new equipment purchases based on company-set specifications.
• Microsoft 365 Administration: Manage users, including setting up user accounts, security permissions, and passwords.
• Network and Infrastructure Monitoring: Liaise with service providers to install, configure, maintain, and upgrade corporate networks, servers, and infrastructure.
• Maintain records/logs of user equipment and performed maintenance.
• Identify equipment shortages and suggest new equipment purchases based on company-set specifications.
• User Support: Assist users with troubleshooting to identify root cause, and provide technical support when needed in a timely manner.
• Enable faster and smarter business processes, and develop analytics for meaningful insights.
• Perform routine and scheduled audits of all systems, including backups.
• Assist in other projects as assigned.

Skills & Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or any other related field.
• Proven experience as an IT Systems Administrator.
• Proficient in Microsoft 365 administration, Exchange Online, SharePoint Online, and Teams.
• Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.
• Strong knowledge of user equipment setup and maintenance, including Windows OS, mobile devices, and peripheral devices.

Competencies:

• Excellent troubleshooting and problem-solving skills.

• Effective communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Proactive and able to work independently.
• Excellent command of the Greek and English language.

Remuneration:

An attractive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Application:

If you wish to apply for this role, please send an up to date CV to vacancy@imhbusiness.com, stating the reference ‘IT25’ in the subject line. Closing date for this role is 28th March 2025.

We thank all applicants and each application will be considered for the role, however due to the high level of applications, only short-listed candidates will be contacted for interviews.

IMH

P.O Box 21185, 1503 Nicosia

Tel. +35722505555 | Fax. +35722679820 | www.imhbusiness.com