#SF80423 Type: Full time

Swipe For Distribution Ltd, an affiliate of the Fattal Group, is the licensed manufacturer and distributor of Vileda, the housewares division of the German Freudenberg Group, and the market leader in the cleaning products category in Cyprus. The company also manufactures and distributes a portfolio of diversified brands and private labels in Cyprus. We are seeking immediate recruitment for the following position:

Position: Sales Manager

Mission Manage the development and implementation of the annual sales plan of the portfolio responsible for assigned areas in alignment with corporate strategy and guidelines. Develop and maintain profitable and sustainable business relationships with key accounts to ensure constant growth in sales revenues.

Managerial/ Managerial Responsibility over 4 to 10 positions (Sales and Merchandising Representatives)

Supervisory

Responsibility

Working

Conditions Professional office environment

Mostly mobile work; spend up to 60% of work time outside the office.

Day shift job

Main Responsibilities:

• Sales Framework

Formulate a sales strategy for the assigned territory and set sales processes and systems to meet existing and future requirements; develop an action plan in coordination with management and define needed financial and human resources to achieve set objectives.

Oversee the development of sales policies and procedures, as well as the design and implementation of related processes and performance measurement models.

• Sales Activities Management

Set a yearly action plan regarding the activities with key customers based on each territory and share the budget with the supplier for approval.

Plan and manage events, when required, by coordinating and negotiating with service providers regarding the location, logistics, invitees, food & beverages, etc. in close coordination with Senior Management and suppliers.

Control budget spending and the Advertising & Promotion budget exercise by monitoring the expenses of each activity in the market to ensure alignment with supplier guidelines and that expenditures do not exceed agreed budgets.

Implement the set and agreed Standard Operating Procedures (SOPs) related to the sales team in terms of target and provide needed input and training to ensure compliance.

Set the strategy for the FOCs procedures in terms of quantities that needs to be distributed to customers and share it with the sales team for implementation; monitor the distribution and ensure it falls within set procedures and sales strategy.

Set the strategy for the returns procedures in terms of allowed quantities that needs to be retrieved from customers and share it with the sales team for implementation; monitor and control the procedure and ensure it falls within set sales strategy and suppliers guidelines

Review frequently the sales priorities, planning and presentation of the sales force ensuring that they are continuously aware of all stock, pricing, and promotional activities.

Monitor on continuous basis the stock levels based on physical inventory done by the team or reports received from the admin team to be able to propose needed action plan regarding near to expiry and expired items in coordination with Senior Management

Ensure that all receivables and collections are within the agreed payment / credit terms in order to sustain the company cash flow levels.

Draft customers’ contracts on yearly basis in close coordination with the Head of Division and the holding departments to be sent to customers for signature; ensure adherence of customers’ contracts in terms of set and agreed action plan and take action in case of discrepancies.

Ensure adherence at all levels to the company compliance and ethical standards and regulations.

• Forecasting Activities

Gather needed data in terms of previous forecasts, sales figures, stock levels, etc. in order to meet with Senior Management and concerned supplier to generate the new forecast.

• Reporting Activities

Generate the monthly field visits report performed by the sales team as well as supporting documents regarding activities and organized events to be shared with suppliers in addition to the supplier ad hoc reports.

Generate daily, monthly, and quarterly sales reports of each team member to be shared with Senior Management and take action in case of discrepancies.

Meet with suppliers on quarterly basis to review the business plan and make necessary adjustment if needed.

• Business Development

Seek regularly new customers within the assigned areas and propose promotional action plans in order to optimize customer base, increase market share and boost sales results in coordination with Senior Management and supplier.

• Market Intelligence

Identify key competitive activity within the territory by gathering clients’ feedback, monitoring competition activations, etc. in order to develop necessary business and tactical plans in coordination with Senior Management

Maintain a current and accurate knowledge of competitor products, highlight their weaknesses and promote relevant strengths.

• Relationship Management

Maintain regular contact with Key Clients in order to deliver superior customer service and satisfaction to gain their loyalty and sustain long-term business cooperation through regular market visits.

Manage and sustain a professional relationship with clients through on-going follow-up on their requests/concerns, while keeping the best interest of the company on top of mind

Maintain the accuracy of the customer database including locations, contact details to facilitate collaboration with clients and ensure continuous update of the database

• Team Management

Perform various responsibilities related to team management including hiring, setting objectives, reviewing performance, coaching, deciding on increases and bonuses, taking disciplinary actions, resolving grievances and conflicts, etc.

Monitor and control the universe and routing plan of each Sales Representative and ensure that it falls within the set and agreed sales plan.

Ensure that the sales team is properly trained on product knowledge and the technical requirements needed to perform their jobs efficiently.

• General

Carry out other similar duties that can be defined within the broad functional job and functional responsibilities outlined above. These may include special missions assigned by the supplier or Senior Management.

Qualifications & Competencies:

• Min of experience in similar field
• BA in Business Administration or related field. MBA is a plus.
• Excellent command of Greek, English
• Excellent computer skills

• Core competencies

Customer Focus

Effective Communication

Adaptability and Flexibility

Teamwork

Problem Solving

Focusing on Results

• Leadership / Managerial competencies

Team Leadership

Developing Others

Strategic Thinking

Leading and Managing Change

People Management

• Technical competencies

Analytical Thinking

Planning & Organization

Sales Techniques

Interpersonal Skills

MS Office

Esoft

Oracle

Business Object

We Offer:

• Competitive compensation package
• Five-day work week
• 13th Salary
• Provident fund

To apply for this vacancy, please send your CV to info@sfd.com.cy quoting " Sales Manager ".

Join our team and be a part of our success story!