IT Support Officer
Category:IT & Computer Science jobs
Area:Limassol
Tech4S Group
Information Technology
Tech4sGroup, a fast growing and innovative service provider with Headquarters in Cyprus and a representative office in Malta, is looking for passionate team members to join their extraordinary teams!
What we do:
Our goal is to provide tech oriented and high-quality services enabling our clients’ growth and success.
Our team consist of IT, Marketing, eCommerce & other high calibre professionals with experience in different industries.
Due to continuous growth, we are seeking to hire an IT Support Officer to join our team.
Grow with us #tech4s
Your role at Tech4sGroup:
- Providing 1st line support on all IT issues
- User account management
- Managing tickets to established SLA and KPI's
- Desktop set up for new users
- Maintaining the Asset Management database of IT equipment
- Up-keep of technical documentation
- Monitoring system performance and proactively identifying and resolving any issues
Profile Requirements:
- At least 3 years of working experience in a Customer Service facing role providing IT support
- Experience in installing/troubleshooting Windows 10/11
- Experience in managing Office365
- Any Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE
- Excellent written and verbal communication skills in English
- Excellent organizational skills
- Ability to handle various tasks at the same time
Skills in the following will be considered a plus:
- Microsoft Intune
- Atlassian Stack
- Networking
- Anti-Virus Management
- Asset Management Systems
- Supporting Mac devices
- Has an interest in information security
By joining us you can expect:
🍎Breakfast items daily
🕑Flexible working hours
🍽 Food Allowance
👩🏻⚕️Group Medical Plan
🎁Annual bonus based on Performance
💡€500 Personal Development allowance
🗣️Referral Bonus Scheme
🎆Quarterly Group events
🍸Friday Drinks
🌴 26 days annual leave
😍 A unique company culture focusing on employee well being
Kindly use this link to apply.
All applications are maintained in strict confidence.
Due to high volume of CV received only successful candidates will be contacted.