#SH81602 Type: Full time

AMARA, 5-star Hotel, in Limassol Cyprus is seeking to recruit a Laundry Supervisor.

At AMARA we consider our people as the most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to grow.

We foster a team culture which thrives on challenges and always aims to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.

We offer opportunities for future advancement and skill development through continuous training programmes, while at the same time encouraging initiatives and rewarding results.

JOB PURPOSE:

The Laundry Supervisor will supervise and ensure the smooth running of all Laundry operations, in the most efficient and effective manner, delivering the highest possible standards of service to all guests (internal and external of the Hotel), through the effective development, management and leadership of the department’s human resources, equipment and provisions; the Laundry Supervisor will also be pro-active in maintaining and/or improving department profitability in accordance with the Hotel policies, procedures and standards

DUTIES & RESPONSIBILITIES:

• Manage all day-to-day Laundry operations within budgeted guidelines and to the highest standards, coordinating resources to ensure that all possible issues are efficiently resolved
• Ensure and monitor staffing levels and that rotas are in line with revenue according to business levels, staff needs, new starters/leavers, labor standards and appropriately control labor costs
• Ensure the daily supervision of all subordinates ensuring that their working times, grooming, actions, clothing, duties and opening & closing duties, set ups, cleaning of all equipment and areas, and other before, during and after preparations, are completed in accordance with the pre-set procedures,
• Preserve excellent levels of internal and external customer service; interact with all guests; sense, identify and anticipate customer needs; quickly respond to maximum satisfaction; seek/action/ learn from customer feedback; develop/maintain the files of compiled guest preferences, and report upward and downward should a guest not be content with their experience
• Assist in leading the team by attracting, recruiting and training of talented personnel; nurture an ownership environment with emphasis in motivation & teamwork,
• Supervise the handling/sorting/cleaning/washing/pressing/folding of all Hotel linen and staff uniforms, as well as guest clothing handed in for washing/dry cleaning, - Ensure all subordinates confidently communicate/merchandise/recommend/advise guests on all products, facilities and services using sales techniques to maximise revenues

BENEFITS:

Attractive remuneration package based on qualifications and experience.

REQUIRED QUALIFICATIONS AND SKILLS:

• Fluent in English language. Additional foreign languages will be considered an advantage.
• Computer literate and familiar with various programs like Microsoft office, Fidelio, Opera, etc.
• Record of continuous personal further development and education.
• Highest standards of honesty, integrity, politeness, discretion, fairness and approach.
• Pleasant personality, highly self-confident, self-motivated, goal-orientated, competitive, results-driven.
• Creative problem-solver and implementer of new ideas.
• Culturally sensitive and adaptable.
• Excellent team player with outstanding interpersonal and communication skills.
• EU passport holder.

Please send your cv at careers@stademos.com.cy by 23rd April 2025.