#GC81965 Type: Full time

Golden Coast Hotel 4*, in Protaras, is currently seeking to recruit for the season 2025 an Event Service Manager.

Duties and Responsibilities:

• Coordinate, collect, organize, and distribute information from event planner to waiters and set-up crew.

• Develop and implement procedures and standards for the venue.

• Ensure that service standards are consistently met in accordance with the F&B Standard Operating Procedures and Hotel’s Policies and Regulations.

• Supervise and lead a team of waiters/waitresses in the outlet to ensure smooth and

• efficient service.

• Maintain a thorough knowledge of all food and beverage items offered, including ingredients and methods of preparation, to provide accurate information to guests.

• Foster excellent communication and teamwork between staff and other departments to ensure smooth operations.

• Provide excellent, friendly, and professional guest service at all times to create a memorable experience.

• Handle guest complaints or concerns effectively, ensuring guest satisfaction and resolving issues promptly.

Qualification and Experience:

• Working experience of at least 2 years in a similar position

• Working knowledge of event scheduling methods & planning

• Very good knowledge of English language

• Excellent communication and leadership skills

• Positive, engaging personality

• Professional appearance & attitude

Benefits:

• An attractive remuneration package based on qualifications and experience

• 13th salary

• Provident Fund

• Accommodation & meals provided

• Discount on company’s products and services

• Learning, development and growth opportunities

Interested candidates are invited to submit their CV to hr@goldencoast.com.cy