#KH82469 Type: Full time

For over 49 years, Kanika Hotels & Resorts has been a leader in hospitality design, earning numerous awards for innovation and talent development. Our success comes from our dedicated team, and we’re always excited to welcome new members.

As a Guest Services Officer, you will play a key role in turning guests into loyal friends and fans. If you're outgoing, hospitable, and embody the Kanika spirit of service, professionalism, and teamwork, this role could be perfect for you. We look forward to hearing from you!

Key Responsibilities:

• Manage restaurant reservations for guests.
• Arrange special occasions such as birthdays and honeymoons.
• Assist guests with inquiries, issues, and complaints to ensure a smooth experience.
• Ensure VIPs and Loyalty Club Members receive their benefits and special recognition.
• Coordinate with Housekeeping and F&B on arrivals, special requests, and VIP setups.
• Review arrival lists to confirm room allocations and amenities in advance.
• Help organize management cocktail events and participate in PR activities.
• Respond to guest feedback on platforms like TripAdvisor and Booking.com.

Qualifications and Experience:

• Diploma in Hospitality Management, Public Relations, or a related field
• Minimum 2 years of experience in a 4-star or 5-star hotel
• Warm, guest-focused personality with strong teamwork skills
• Fluent in English and Greek (additional languages are a plus)
• Strong understanding of personal appearance and hygiene standards
• Proficient in computer skills; knowledge of Fidelio is an advantage
• Must be an EU citizen or hold a valid EU work permit

The Kanika Hotels and Resorts Benefits:

• Be recognized for your hard work through our Recognition and Rewards Scheme
• Enjoy delicious meals during work hours at our KANIKAFE
• Secure your future with a provident fund after just six months
• Receive a 13th salary and an Easter bonus of 20% (pro-rated) based on Basic salary
• Benefit from 21 days of annual leave (pro-rated)
• Earn extra allowances for working on Sundays or public holidays

Accommodation Benefits:

• Airport taxi transfer upon arrival for a smooth start (from the nearest airport)
• Stay in shared accommodation with three meals daily
• Plus, all the above perks to enhance your experience!

Ready to take your hospitality career to the next level and make a real impact? We’re looking for passionate professionals like you to join our team!

Don’t miss your chance—apply now and submit your CV here:

https://form.asana.com/?k=fK_0bLU4810AQDxN7xwH7w&d=6450303080948