AMARA - Therapist (SPA)

Stademos Hotels Ltd
Tourism and Hospitality

AMARA, 5-star Hotel, in Limassol Cyprus is seeking to recruit a Therapist.
At AMARA we consider our people as the most valuable asset, which is why we only hire professionals who are passionate, enthusiastic and willing to grow.
We foster a team culture which thrives on challenges and always aims to provide our guests excellence in service, in an environment of tranquillity, well-being and hospitality at its best, where our people feel proud to belong.
We offer opportunities for future advancement and skill development through continuous training programmes, while at the same time encouraging initiatives and rewarding results.
PROFILE
The Therapist will provide consultations and a variety of Spa treatments, in the most efficient and effective manner, deli-vering the highest possible standards of service; the Therapist will also be pro-active in maintaining and/or improving department profitability in accordance with Hotel policies, procedures and standards.
MAIN RESPONSIBILITIES
- Complete the full range of therapist duties: deliver a variety of body treatments, massages, facials, waxing, etc.; responsible for their daily classes/bookings schedule; ensure consultation cards are timely completed; maintain equipment; ensure relevant areas are clean, hygienic and stocked-up; cover the Spa reception when required; book appointments; handle payments,
- Assist and support superiors with managing departmental/diary activities,
- Train and coach team members so they develop their system knowledge and personal skills,
- Encourage other team members to ensure service standards and company policies are achieved,
- Respond to clients' needs and requests, resolve issues/complaints/problems in a quick, efficient manner to main-tain a high level of customer satisfaction and quality service,
- Work proactively, focusing on delivering standards whilst maximising revenues,
- See Job Description for full list of responsibilities.
QUALIFICATIONS & SKILLS
- High school graduate or equivalent,
- Minimum NVQ Level 3 Beauty Therapy or equivalent; must have had training and working knowledge of one or more of the more popular skincare brands; additional qualifications in holistic massage/therapies or advanced aesthetics will be considered a plus,
- A minimum of one year' experience in a Spa or beauty therapy job role,
- Able to demonstrate a high level of professional practice, excellent customer service and organisational skills,
- Excellent interpersonal, communication (verbal and written) and presentation skills,
- Must speak, read, and write both English and Greek; knowledge of additional languages (Russian, etc) will be considered an advantage,
FAVORABLE CHARACTERISTICS
- Able to encourage and build mutual trust, respect, and cooperation among team members,
- Able to create excellent rapport and working relationships with people/clients,
- Hands-on approach which will require working early, late and weekend shifts as required,
- Highest standards of presentation both of their self but also their treatment rooms,
- Customer driven individual; committed to delivering the highest levels of service,
- Extremely proactive, flexible, adaptable, strong team player, responsible and accountable,
- Ability to handle stress and stay calm under pressure,
- Must possess a positive attitude, pleasant and friendly personality, fair, reliable and polite.
BENEFITS:
Attractive remuneration package based on qualifications and experience
Please send your cv at careers@stademos.com.cy by 23rd of May 2025.