CareerFinders, on behalf of our client, an established International Regulated Investment Firm with offices in Limassol we are seeking to recruit a highly organised and capable Payments Officer to join their expanding team of professionals.

• Processing financial transactions (withdrawals, transfers, deposits). 
• Posting deposits (credit card, wires, online checks, bank checks).
• Processing bonuses.
• Performing daily reconciliation of platforms, providers and systems
• Responding to customers’ inquiries and resolving their pending cases. 
• Updating and entering customer account information in the company’s records, systems, or databases. 
• Performing KYC procedures and ensuring that all applications are compliant with regulatory authorities and company policies. 
• Assisting compliance with collecting and processing further KYC requirements. 
• Resolving clients’ queries or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Recommending new services to management by collecting customer information and analyzing customer needs.
• Generating different reports concerning number of accounts, source of accounts, financial transactions, active affiliates and introducers, etc... 
• Liaising with several departments and solving the various issues that arise during the daily operations.

• Previous experience in a similar role with involvement in payments and PSPs.
• University degree in Accounting, Business Administration or relevant field.
• Excellent oral and written command of the English language.
• Good knowledge of Office 365.
• Excellent organizational and communication skills.
• Ability to work on a 24/5 weekly basis shifts.
• Basic or Advance CySEC Examination will be considered as an advantage.